Suburban Health Organization

About Suburban Health Organization

Suburban Health Organization (SHO) is comprised of thirteen community-based Indiana hospitals working together to improve access to the highest quality healthcare possible. Incorporated in 1994, SHO serves its members by providing a collaborative forum to facilitate desired integrations and outcomes, while allowing care to remain local and preserving deep-rooted ties to hospital communities. For more than 25 years, this synergetic group has created value by forming shared services, leveraging their combined purchasing power, sharing best practices, and founding innovative solutions to some of healthcare’s biggest challenges. Through partnership, we are ensuring that vital, independent community health systems continue to thrive. Together, we are creating healthier communities.

Mission, Vision, Values

Mission
Suburban Health Organization serves its members by providing a collaborative forum to facilitate desired integrations and outcomes, while allowing care to remain local and preserving deep-rooted ties to hospital communities.

Vision
Suburban Health Organization is a collaborative network of independent, comprehensive providers recognized by payers and consumers for delivering the highest value health care services in our communities.

Value Statement
Suburban Health Organization is committed to providing and maintaining exceptional member and customer service in an ethical and professional manner.

Suburban Health Organization Core Values

Respect
At SHO, we expect all of our employees to treat fellow employees professionally. We are committed to creating a work environment of trust and respect, as well as one that allows all employees to achieve a balance between work and outside interests.

Customer Service
At SHO, we exist to serve our hospitals through a commitment to provide the highest level of service and quality of work. This dedication extends to our fellow employees, business partners, and others impacted by the work we do each day.

Communication
At SHO, we are committed to open and honest communication among all employees, creating an environment in which ideas are fostered and can be shared. We, at all levels in the organization, have the responsibility to listen and carefully assess input.

Empowerment
At SHO, we encourage and support the development of a knowledgeable, flexible, and skilled staff. We take measures to promote and foster superior performance, individual growth and opportunity.

Integrity
At SHO, we conduct ourselves with uncompromising integrity and honesty as individuals, as teams and as a company. We strive to earn enduring credibility with others, which we believe is essential to long-term personal and business relationships.

Celebration
At SHO, we will cultivate an enjoyable and interactive work environment that encourages creativity, values teamwork, shares successes and rewards excellence.